Shipping policy

Rustle ships across Pakistan. Please provide a complete and accurate delivery address and phone number at checkout.

Processing and Delivery

Orders are usually processed within 1–3 business days.

Estimated delivery times after dispatch:

Major Cities: 2–5 business days
Other Areas: 3–7 business days

Delivery times may vary due to courier delays, weather, holidays, or other circumstances beyond our control.

Shipping Charges

Shipping charges are shown at checkout. Free delivery may be available during selected promotions.

Cash on Delivery

Cash on Delivery is available for eligible orders. We may contact you to confirm your order before dispatch.

Tracking

Tracking details may be sent after your order is dispatched. You can use them to check your shipment status.

Delivery Issues

Orders may be returned if the customer cannot be reached, refuses delivery, provides an incorrect address, or misses multiple delivery attempts. Re-shipping charges may apply.

Rustle is not responsible for delays caused by incorrect customer information. Contact us as soon as possible if you need to update your address.

Damaged or Delayed Orders

If your parcel arrives damaged or is significantly delayed, contact us with your order details and clear photos or videos where applicable. We will assist according to our return and exchange policy.